Government Services

Challenges
Citizens demand that government be far more responsive and efficient than it has been in the past. Widespread consumer use of the Internet has set the expectation that citizens be able to access government information and services over the Web. In response, federal, state and local governments are beginning to take advantage of the Web for delivering information and services, yet there is much room for improvement. Today most government services are still people-based and paper-intensive. So why is the era of e-government lagging behind?

One answer lies simply in the huge amount of information that governments generate, update, and manage, and the difficulties of putting it online. Another is that most of government's myriad systems have been designed independently of each other, so integrating them into a cohesive whole with security and privacy is a highly complex task. Forward-thinking governments are taking inter-government collaboration seriously, focusing on advanced IT solutions as part of the answer.

Solutions
Solutient can pull it all together. We have a track record of delivering solutions for governments that range from cross-departmental intranets for collaborating and sharing information to Internet-based community portals that offer citizens and businesses a personalized Web experience. We can make sure citizens have up-to-date content and seamless access to a number of different governmental services. Enterprise content management (ECM) systems, extensible portal frameworks, process automation solutions, and advanced system integration techniques play a pivotal role in the success of e-government initiatives. Solutient consultants and technicians are experts in these areas and in the core processes of government itself. In fact, we have a legacy of creating and supporting traditional government applications such as accounting, court management, asset management, and code enforcement systems. We also have experience merging geographical information system (GIS) capabilities with databases of information for applications such as emergency response management and environmental planning.

E3R™ is our unique solution to assist communities in their efforts to effectively deal with the new issues involving emergency response and risk reduction - especially as they relate to Homeland Security. Developed in partnership with the Center for Hazards Assessments, Response & Technology (CHART) at the University of New Orleans, E3R™ provides a program consisting of expert consultation, pre-configured software applications, technical services, and training. To learn more, click here.

Download: Government Services Brochure (pdf)